The findings from Institute for Community Inclusion’s (ICI’s) Delphi Process on Organizational Transformation can guide providers as they work to transform their services. These findings support the prioritization of goals and the development of key action areas that have proven successful.
In this brief, we will:
1. share ten essential elements in organizational transformation ranked in their order of importance according to ICI’s Delphi process, and
2. offer a set of considerations to providers as they move their organizational transformation efforts forward.