At the beginning of their transformation process, service provider AtWork! did not have a training structure in place. Recognizing that job development required a different skill set for their staff, AtWork!
Staff Qualifications and Knowledge
What follows below are CRP Promising Practices from the Access To Integrated Employment project that exemplify excellent use of staff qualifications and knowledge to improve employment outcomes. We define staff qualifications and knowledge more specifically as:
- Staff training and opportunities for professional development in evidence-based job placement strategies, up-to-date knowledge of local employment and disability resources, service innovations, employment programs and legislation.
Over the last five years, LCS, a provider in Racine, Wisconsin, has developed the capacity of its staff to expand integrated employment service options. LCS has hired and retained staff who are passionate about integrated employment, and has invested in supporting them to deliver high-quality integrated employment services.
Through state-of-the-art training and other resources, LCS has navigated internal and external challenges to building staff competencies, and has solidified its mission of sustaining highly qualified staff.