Strategic goals and operating procedures

Policies and goals that clearly communicate expansion of integrated employment as a priority.

Opportunity Over Adversity: How MRCI Transformed to Individualized, Community-based Supports During the COVID-19 Pandemic

A Minnesota-based provider, MRCI, implemented a five-year plan in 2017 to transform itself from providing facility-based day and employment services to community-based supports. This brief covers how in March 2020 MRCI used the COVID-19 pandemic as an opportunity to modify and accelerate their transformation efforts.

Penn-Mar Human Services: Creating their “2020 Strategic Plan”

At the beginning of the transformation process, Penn-Mar recognized the importance of robust strategic planning to understand what the organization needed to do differently to transform. Therefore, Penn-Mar created the 2020 Strategic Plan, a 5-year plan to help focus the organization, and to strategize about how to achieve their objectives. The 2020 Strategic Plan outlines Penn-Mar’s goal to close its

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