Jennifer Bose

Jennifer Bose is a researcher on the State Systems team at the Institute for Community Inclusion. She earned her B.A. in psychology from Wellesley College in 1992 and an M.A. in education and developmental psychology from Boston College in 1997. Her primary research interests are the study of promising practices in employment at the state, organizational, employment specialist and individual level and the interactions between individuals with intellectual and developmental disabilities (IDD), families and disability service agencies. Her work includes research on effective strategies to find employment, factors affecting the employment choices made by people with intellectual and developmental disabilities, diabetes management in the workplace and Employment First policy implementation. Besides continuing to research promising employment practices, much of her current work centers around tools to increase self-determination for transition-age youth with IDD, including Charting the Life Course™ and alternatives to guardianship.

Email: Jennifer.bose@umb.edu * Phone: 617-287-4353

Alabama Department of Mental Health: Increasing the Number of Certified Benefits Counselors

In 2016, Alabama’s Department of Mental Health (ADMH)/Division of Developmental Disabilities (DDD) contracted with the Alabama Department of Rehabilitation Services (ADRS) to train Community Partner Work Incentive counselors (CPWICs) to provide benefits counseling to individuals served by ADMH who were moving from facility-based day services into competitive integrated employment. State agency staff were aware that many individuals and their families chose not to pursue integrated employment for fear of losing Medicaid, cash benefits, and other income support programs.

Benefits Counseling Service from the Alabama Department of Mental Health Encourages Community Employment

In 2016, Alabama’s Department of Mental Health (ADMH)/Division of Developmental Disabilities (DDD) contracted with the Alabama Department of Rehabilitation Services (ADRS) to train Community Partner Work Incentive counselors to provide benefits counseling to individuals served by ADMH who were moving from facilitybased day services into competitive integrated employment. State agency staff were aware that many individuals and their families chose not to pursue integrated employment for fear of losing Medicaid, cash benefits, and other income support programs.

Texas’s Vocational Apprenticeship Program: Moving Adults into Integrated Employment through Training in Transferable, Marketable Skills

This promising practice describes how the Texas Department of Health and Human Services has developed the Vocational Apprenticeship Program (VAP) as a statewide initiative to support the development of transferable and marketable employment skills in working-age adults.

BRINGING EMPLOYMENT FIRST TO SCALE: Assisting Job Seekers with Intellectual and Developmental Disabilities: A Guide for Employment Consultants

The literature about effective support practices for assisting job seekers with disabilities is extensive. However, employment consultants do not always implement these practices consistently. This suggests that there is a need for articulating these practices into a clearer, more easily communicated support guide. To meet this need, this brief provides a checklist of support activities, organized around five key elements:

1. Building trust
2. Getting to know the job seeker
3. Addressing supports planning
4. Finding tasks/jobs
5. Providing support after hire

Moving Forward after COVID-19: Implications for Ongoing Use of Remote and Virtual Supports in Promoting and Supporting Integrated Employment

This brief describes the findings from a survey developed and implemented by the Association of Persons Supporting Employment (APSE) on how employment and day service providers used remote and virtual supports. Findings from the survey and a set of considerations to improve employment services, policies, and practices based on lessons learned are offered.

Supporting Parents of Transition Age Youths with Intellectual and Developmental Disabilities: Findings from a Facebook Group Using Tools from Charting the LifeCourse

This brief shares findings from a research study conducted with parents of youths with intellectual and developmental disabilities who participated in a 6-month transition planning intervention. This intervention was based on content from Charting the LifeCourse’s (CtLC) Daily Life and Employment Toolkit. We delivered the intervention through a private Facebook group.

Ohio’s Technology First Policy: Enabling Swift Delivery of Remote Supports During the Covid-19 Pandemic

Ohio’s Technology First policy ensured that people eligible for services through Department of Developmental Disabilities had increased opportunities to live, work, and thrive in their homes and communities during the Covid-19 pandemic through state-of-the-art planning, innovative technology and supports.