Oliver Lyons

Oliver Lyons, MA, is a Research Study Coordinator. His work focuses on state systems, including increasing the effectiveness of employment consultants who work with individuals with disabilities, and building capacity and supporting community rehabilitation providers with organizational transformation. He has both authored and co-authored several briefs and articles related to those topics. He has also assisted with the development of toolkits pertaining to both Community Life Engagement as well as organizational transformation. He has additional expertise in qualitative and quantitative data analysis.

Strengthening Employment Services for Job Seekers With Intellectual and Developmental Disabilities

Download the brief here. Strengthening the effectiveness of employment services for job seekers with disabilities is key for improving their employment outcomes and their financial self-sufficiency. The purpose of this brief is to examine the quality of employment services available to job seekers with disabilities, and to offer recommendations for improvement. Findings are from a longitudinal study that involved 61 employment 37 employment programs in 17 states.

A Model of Employment Supports for Job Seekers with Intellectual Disabilities

Interviews with 16 employment consultants-triangulated with job seekers, family members, and supervisors-revealed a model of employment supports aligned with the elements described in the literature, although with an added emphasis on (a) building trust as a key element starting from day one; (b) a circular process converging on the job match ; (c) and flexible intensity of supports.

Using Mobile Communication Technology at SEEC

SEEC (Seeking Equality, Empowerment, and Community) is a Maryland-based provider of employment, community living, and community development supports to people with intellectual and developmental disabilities (IDD). Because SEEC has no central facility, having ways to maintain contact between staff and management is paramount. From prepaid cell phones in 2005 to outfitting every staff member with a tablet or a laptop today, SEEC has embraced mobile communication since it started its conversion.

Essential Elements in Organizational Transformation: Findings From a Delphi Panel of Experts

The findings from Institute for Community Inclusion’s (ICI’s) Delphi Process on Organizational Transformation can guide providers as they work to transform their services. These findings support the prioritization of goals and the development of key action areas that have proven successful.
In this brief, we will:
1. share ten essential elements in organizational transformation ranked in their order of importance according to ICI’s Delphi process, and
2. offer a set of considerations to providers as they move their organizational transformation efforts forward.

Bringing Employment First to Scale: Who are Employment Consultants? Characteristics of the workforce that connects jobseekers with intellectual and developmental disabilities to employment

In 1987, the Institute for Community Inclusion (ICI) at the University of Massachusetts Boston began a series of surveys aimed at providing a longitudinal description of the characteristics and service delivery provided by Community Rehabilitation Providers (CRPs)(Domin & Butterworth, 2012).