MA

Using a Collaborative, Person-Centered Planning Approach to Facilitate Community Employment in Massachusetts

The Northeast Region Supported Employment Project was developed by the North Shore area office of the Massachusetts Department of Developmental Services in 2007. This pilot program, open to any individual with ID/DD who wanted to work, emphasized a person- centered planning approach to achieving the individuals' goals for employment in the community.

Using Employment Data to Create Area-specific Employment Goals in Massachusetts

In 2002, the Massachusetts Department of Developmental Services (DDS) developed a contractual requirement that employment service provider performance be tracked through outcome measures. As a result, DDS shaped its employment data collection system to focus on what it viewed as key outcomes for measuring success around employment. A confluence of factors including participation in the National Core Indicator project, a new Request for Responses (RFR) for

New England Business Associates: Everyone is Job-Ready

New England Business Associates (NEBA), a community rehabilitation provider (CRP) in Springfield, Massachusetts, provides individualized employment services to local youth and adults with intellectual and developmental disabilities. This organization sets itself apart from other employment providers in many ways, from its appearance, to the attitudes of its staff, to the manner in which it provides services.

Work Inc.: Using Data to Track Job Development Activities During Organizational Change

Work Inc. is a medium-sized CRP in Massachusetts that has served people with IDD for the last 32 years. Over the last 15 years, since Work Inc. began tracking employment services data, its approach to employment supports in the community has evolved. The agency’s data- tracking methods have both guided and developed alongside this change process.