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Alison White

Using Self-Directed Transportation Services to Support Competitive Integrated Employment

Self-directed transportation services can help people with intellectual and developmental disabilities (IDD) overcome one of the biggest barriers to competitive integrated employment: getting to work. Drawing on interviews with individuals with IDD, family members, and support brokers, this research to practice brief highlights how flexible transportation options can increase independence, expand career opportunities, and strengthen community participation, while offering practical strategies for choosing and planning transportation that meets individual needs.

Training Support Employment, Inc. Supports Staff Retention through Innovative Hiring and Competitive Compensation

Training Support Employment, Inc. (TSE), a nonprofit service provider in Minnesota, implemented recruitment strategies that leveraged community connections and targeted a wide-range of potential hires. This promising practice describes how hiring practices led TSE to enact a robust staff training and development program that supports a positive work culture, and rewards a job well done to turn new hires into long-term and highly skilled employees. Read the promising practice here.

Addressing Staffing Shortages: Lessons from Advance Opportunities

This promising practice describes how Advance Opportunities, an employment provider in Minnesota, implemented a multi-faceted approach to address a staffing shortage that was made worse by COVID-19 Public Health Emergency. These approaches included investing in a dedicated HR staff member, changing recruitment methods, starting a mentorship program for new staff, creating a friendly work environment, optimizing their workflows to improve efficiency, and providing financial incentives. As a result, Advance was able to recruit and retain talented employment staff.

Rise: A Data-Driven Approach to Hire and Retain Staff

Rise, a Minnesota-based nonprofit, implemented new hiring and retention practices to target potential employees in untapped applicant pools. Rise used internal data to better identify promising job candidates and track employee activities to better allocate pay raises. With the creation of employee metrics, Rise was able to define clear paths for professional development and promotions into higher paying positions while rewarding good results. Learn more!

How Udac Changed its Culture to Support Staff Recruitment and Retention Strategies

This promising practice describes how Udac, a Minnesota-based provider, stopped providing facility-based 14(c) special subminimum wage employment services and moved toward community-based programs that support individuals to work in integrated settings and engage in their communities. During the transformation process, Udac implemented several strategies aimed at hiring and retaining high-quality employees and supporting them to acquire the necessary skills.