This promising practice describes how Advance Opportunities, an employment provider in Minnesota, implemented a multi-faceted approach to address a staffing shortage that was made worse by COVID-19 Public Health Emergency. These approaches included investing in a dedicated HR staff member, changing recruitment methods, starting a mentorship program for new staff, creating a friendly work environment, optimizing their workflows to improve efficiency, and providing financial incentives. As a result, Advance was able to recruit and retain talented employment staff. Read the promising practice.
Promising Practice