Although Michael has held several jobs in the past, he has struggled with retaining them. This success story illustrates how identifying shortcomings in previous on-the-job supports can lead to an improved understanding of current needs. Michael's needs were met by supplementing his job coach with supports from his co-workers and supervisor. Michael now works four days per week as an assistant for the maintenance team at a local rest home. He performs janitorial duties and assists with small maintenance jobs such as plumbing, repairs, and landscaping.