Improving employment outcomes requires not just training, but intentional investment in coaching and supervisory practices that support implementation of best practice. This presentation for the Reinventing Quality Conference 2021 addresses strategies for improving implementation support from practice, research, and policy perspectives. Findings from a project that supported
Increasing The Effectiveness Of Employment Consultants
Download the brief here. Strengthening the effectiveness of employment services for job seekers with disabilities is key for improving their employment outcomes and their financial self-sufficiency. The purpose of this brief is to examine the quality of employment services available to job seekers with disabilities, and to offer recommendations for improvement. Findings are from a longitudinal study that involved 61 employment 37 employment programs in 17 states.
Interviews with 16 employment consultants-triangulated with job seekers, family members, and supervisors-revealed a model of employment supports aligned with the elements described in the literature, although with an added emphasis on (a) building trust as a key element starting from day one; (b) a circular process converging on the job match ; (c) and flexible intensity of supports.