Staff training and development

What are some of the best ways to train staff who support people with intellectual and developmental disabilities? You'll find a variety of approaches and suggestions for staff training and development in the resources below.

Using data-enabled performance feedback and guidance to assist employment consultants in their work with job seekers: An experimental study

The success of job seekers with disabilities in achieving their employment goals depends in large part on the quality of employment supports that they receive from employment consultants. This article describes a study testing the effectiveness of data-enabled performance feedback to assist employment consultants in implementing standards of effective employment supports.

A Comprehensive Model of Employment Support

This brief describes a model of employment supports centered around achieving quality job matches based on 5 key elements: building trust, getting to know job seekers, support planning, finding jobs, and support after hire.

Building Trust

This brief offers tips about building trust with job seekers as a first step toward finding the optimal .

Getting to Know Job Seekers

This brief outlines effective practices for getting to know job seekers.

Supports Planning

This brief offers tips about addressing a job seeker’s support needs to increase job retention and .

Finding Tasks and Jobs

This brief offers tips about finding tasks and jobs for career seekers with disabilities.

Support After Hire

doesn’t end when a job seeker finds work. This brief shares strategies for supporting an individual after hire.

AtWork!: Creating a Robust Investment in Staff Professional Development

At the beginning of their transformation process, service provider AtWork! did not have a training structure in place. Recognizing that job development required a different skill set for their staff, AtWork!

State of the Science as a Knowledge Translation Strategy

Download full brief here or read on for summary. To synthesize our findings to date, the ThinkWork team at ICI developed 3 draft papers that captured the core themes from our RRTC on Advancing Employment for Individuals with Intellectual and/or Developmental Disabilities (IDD). We asked experts in the field to weigh in on these papers, and then broadly disseminated the papers to multiple audiences.

Building an Evidence-Based, Holistic Approach to Advancing Integrated Employment

Since the introduction of supported employment in the Developmental Disabilities Act of 1984 and the Rehabilitation Act Amendments of 1986, there has been continued development and refinement of best practices in employment services and supports.

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